Contact Us
We’re here for you.
If you have any questions about our boxes, subscriptions, or how SootheBox can support you or a loved one, please reach out.
We respond with care, not automated scripts.
📩 Email: hello@soothebox.co.uk
📍 Location: United Kingdom
🕒 Hours: Monday–Friday, 9am–5pm (UK time)
🧡 We aim to reply within 24–48 hours.
Whether you want help choosing the right box or you’d like something personalised, we’re always happy to support you.
Emergency/Safety Disclaimer
Please note: we cannot offer emergency mental health support.
If you or someone you know is in crisis, please contact your GP, NHS 111, Samaritans (116 123), or your local emergency services immediately.

