GDPR Compliance Statement — Soothe Box
Soothe Box is committed to protecting your personal information and respecting your privacy. We comply with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), as applicable.
We collect and process personal data only when necessary to:
provide and deliver our gift services
manage customer accounts and orders
communicate about purchases, support and delivery
improve our products and website experience
meet legal, tax and regulatory requirements
We rely on lawful bases such as contract, legitimate interests, legal obligations, and—where applicable—your consent (for example, for marketing communications).
We apply appropriate technical and organisational measures to keep your data secure and confidential. We do not sell your personal data and only share it with trusted partners who assist in delivering our services (e.g., payment providers, couriers), under strict data protection agreements.
You have the right to:
access the personal data we hold about you
request correction or deletion of your data
object to certain types of processing (including marketing)
withdraw consent where consent is the legal basis
request portability of your data
If you receive a Soothe Box as a gift and have not provided your data directly, we will only use your information for purposes necessary to fulfil the delivery, unless you choose to opt in to further communication.
For more information about how we handle personal data, please read our full Privacy Policy or contact us:
Data Protection Contact
Email: admin@soothebox.co.uk
Address: Soothebox Ltd, The Barn, Hill Farm, Wells Road, Rodney Stoke, Somerset, BS27 3UX.
If you believe your data has not been handled properly or you are unsatisfied with our response, you have the right to lodge a complaint with your national Supervisory Authority.